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Leadership
and Management Skills (LMS)
Key
Topics and Activities:
THE
ORGANIZATION OF TODAY AND TOMORROW
How organizations today change to function more flexibly and effectively.
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Focus on adding value for your customers and differentiating products
and services.
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The blurring of public- and private-sector boundaries.
Key skills: stakeholder analysis, the value-chain, organizational
diagnosis, team building, communication and empowering with accountability.
MANAGING CHANGE
Trends and constraints affecting today's manager.
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Remaining effective given increased pressures of resizing, global
competition, and better educated employees.
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Achieving cross-cultural synergies.
Key skills: power communication, modern motivation, strategic
followership, and conflict-resolution.
THE
TRANSFORMATIONAL LEADER
Identifying opportunities for change and methods for implementing
them.
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Organizational culture.
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Pathfinding.
Key skills: planning; negotiation; self-delegation and inspiring
the workforce to be productive, innovative and committed.
THE LEARNING ORGANIZATION
Building learning into work processes, teams, management practices,
and organizational culture.
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Aligning systems, processes, and people.
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Achieving and enhancing results.
Key skills: best practices, continuous improvement, customer
orientation for the public and private sectors.
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