Results
Softening the Hard Hats

Working with a major international oil producing company, IBI developed the socioeconomic action plan for the initial Chad-Cameroon Pipeline team. The plan focused on maximizing employment, ensuring that employees were locally recruited, and developing an employment database. IBI also designed a communications strategy in which the engineers responsible for the project were required to consult with local stakeholders throughout the project area in contrast to their initial plan of simply presenting the project as they had designed it. IBI trained them in the techniques of active listening and community consultations so that they could hear the views of community members on their proposed approach to pipeline construction. IBI conducted in-country cultural orientation, training, and community meetings. IBI also conducted pre-departure cultural orientation and training workshops for Houston-based senior staff assigned to the project.

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